Business Administrative Services level 4 - Training Unlimited

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Business Skills
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Business Administration Learnership
(FET Certificate: Business Administration Services NQF Level 4 Saqa ID 61595)

Description:
This Further Education and Training certificate qualification is presented in line with SAQA qualification 61595, and will be beneficial to any employee who finds him/herself in the administration function of an organisation. Learners will explore several elements of business administration, promoting professional and personal growth; this will be achieved through the following modules;

Efficient Business Administration:
  • Apply the budget function in a business unit
  • Contract service providers
  • Describe and apply the management of stock and fixed assets in a business unit
  • Develop administrative procedures in a selected organisation
  • Manage administration records
  • Manage service providers in a selected organisation

Customer Service:
  • Accommodate audience and context needs in oral communication
  • Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems
  • Engage in sustained oral communication and evaluate spoken texts
  • Interpret a variety of literary texts
  • Interpret and use information from texts
  • Present information in report format
  • Read analyse and respond to a variety of texts
  • Use the writing process to compose texts required in the business environment
  • Write for a wide range of contexts
  • Write texts for a range of communicative contexts

Personal Development:
  • Achieve personal effectiveness in business environment
  • Apply efficient time management to the work of a department/division/section
  • Describe how to manage workplace relationships
  • Display cultural awareness in dealing with customers and colleagues
  • Work as a project team member

Research Skills:
  • Analyse new developments reported in the media that could impact on a business sector or industry
  • Measure, estimate & calculate physical quantities & explore, critique & prove geometrical relationships in 2 and 3 dimensional space in the life and workplace of adult with increasing responsibilities
  • Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues

The Organisational Environment:
  • Comply with organisational ethics
  • Describe and assist in the control of fraud in an office environment
  • Monitor and control reception area
  • Process incoming and outgoing telephone calls

Duration:
The learnership consists of 24 - 30 contact sessions, of 8 hours each, and can run over a period of 12 to18 months. The distribution of these contact sessions can be scheduled to suit the needs of the client.

Venue:
Training will take place at the client’s place of business; an alternative venue can be arranged at the client’s expense.

Cost:
Please contact us for a accurate quotation
                                                                                             
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