Business Administrative Services level 4 - Training Unlimited

Business Administration Learnership

(FET Certificate: Business Administration Services NQF Level 4 Saqa ID 61595)

Description:

This Further Education and Training certificate qualification is presented in line with SAQA qualification 61595, and will be beneficial to any employee who finds him/herself in the administration function of an organisation. Learners will explore several elements of business administration, promoting professional and personal growth; this will be achieved through the following modules;

Efficient Business Administration:

• Apply the budget function in a business unit
  
• Contract service providers
  
• Describe and apply the management of stock and fixed assets in a business unit
  
• Develop administrative procedures in a selected organisation
  
• Manage administration records
  
• Manage service providers in a selected organisation
  

Customer Service:

• Accommodate audience and context needs in oral communication
  
• Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems
  
• Engage in sustained oral communication and evaluate spoken texts
  
• Interpret a variety of literary texts
  
• Interpret and use information from texts
  
• Present information in report format
  
• Read analyse and respond to a variety of texts
  
• Use the writing process to compose texts required in the business environment
  
• Write for a wide range of contexts
  
• Write texts for a range of communicative contexts
  

Personal Development:

• Achieve personal effectiveness in business environment
  
• Apply efficient time management to the work of a department/division/section
  
• Describe how to manage workplace relationships
  
• Display cultural awareness in dealing with customers and colleagues
  
• Work as a project team member
  

Research Skills:

• Analyse new developments reported in the media that could impact on a business sector or industry
  
• Measure, estimate & calculate physical quantities & explore, critique & prove geometrical relationships in 2 and 3 dimensional space in the life and workplace of adult with increasing responsibilities
  
• Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues
  

The Organisational Environment:

• Comply with organisational ethics
  
• Describe and assist in the control of fraud in an office environment
  
• Monitor and control reception area
  
• Process incoming and outgoing telephone calls
  

Duration:

The learnership consists of 24 - 30 contact sessions, of 8 hours each, and can run over a period of 12 to18 months. The distribution of these contact sessions can be scheduled to suit the needs of the client.

Venue:

Training will take place at the client’s place of business; an alternative venue can be arranged at the client’s expense.

Cost:

Please contact us for a accurate quotation

Contact Us:

Email: info@trainingunlimited.co.za    

Phone: (011) 972 2498